Pricing
Understand artist.tools subscription plans, pricing tiers, and billing options to choose the plan that best fits your needs as an independent artist, music industry professional, or developer.
Overview
artist.tools offers flexible pricing across multiple subscription tiers, each designed for different user needs in the music industry. All paid plans include a 7-day refund policy and can be canceled anytime. Yearly billing provides significant savings compared to monthly subscriptions.
You can view and compare all available plans on the pricing page.
Save up to 45% by choosing yearly billing instead of monthly. For example, the artist.tools Artist plan costs $15/month billed monthly, or just $8.25/month when billed yearly ($99/year total).
Available Plans
Free Plan
The Free plan provides basic access to core features, perfect for getting started with artist.tools:
Playlist search functionality
Basic bot detection
7 days of historical chart data
Access to 1,000 contacted playlists
The Free plan has significant limitations including blurred out data, no CSV export, no SEO tools, no Activity Feed, and restricted access to advanced search filters. Upgrade to a paid plan to unlock all features.
Artist Access
Monthly: $15/month Yearly: $99/year ($8.25/month — save 45%) Team Rate: $12.75/month per seat (15% discount, monthly billing only)
The Artist Access plan is designed for independent musicians and artists who need comprehensive playlist and curator data:
Bot alerts to identify fake engagement
Access to 113K+ playlist and curator contacts
2+ years of historical chart data
AI-powered pitch generator
Advanced search filters
All Free plan features
Industry Access
Monthly: $30/month Yearly: $199/year ($16.58/month — save 45%) Team Rate: $25.50/month per seat (15% discount, monthly billing only)
Industry Access is the most popular plan, offering professional-grade tools for music industry professionals, playlist curators, and serious independent artists:
SEO tools for playlist optimization
Activity Feed showing all your playlist placements
CSV export for data analysis
Priority customer support
Search tracking capabilities
Replaces tools like Chartmetric ($150/month)
All Artist Access features
Industry Access is our most purchased plan, offering the best value for professionals who need advanced playlist building and tracking tools.
Developer Access (Beta)
Monthly: $250/month Yearly: $1,980/year ($165/month — save 34%)
Developer Access provides API access for building custom integrations and applications:
Full API access with rate limits: 1 request/second, 10,000 requests/day
Access subject to API terms and conditions
All Industry Access features
Technical documentation and support
Developer Access is currently in Beta. For white-label solutions or custom API limits, contact our sales team at aaron@artist.tools.
Developer plans are not available for team accounts. Only Artist Access and Industry Access plans can be assigned to team members.
Team Pricing
Teams receive a 15% discount on all plans with unified billing. This is ideal for labels, management companies, and collaborative groups. Team billing is currently available on monthly plans only.
Team Pricing:
Artist Access: $12.75/month per seat (was $15)
Industry Access: $25.50/month per seat (was $30)
Monthly billing only (yearly billing coming soon)
Unified billing — one invoice for all team members
Centralized team management
If you're interested in yearly billing for team plans, let us know and we'll consider building it out. Contact support at aaron@artist.tools with your feedback.
Team accounts require a paid plan to create. Once created, you can invite members with different access levels (Artist or Industry) and manage everything from a single dashboard.
To create a team:
Navigate to the pricing page
Click Create a Team in the Team Pricing section
You'll be redirected to /settings/teams to complete setup
For detailed information about team management, invitations, and billing, see our Team Accounts guide.
Comparing Plans
Use the plan comparison table on the pricing page to see a detailed breakdown of features included in each tier. The table shows:
✅ Features included in each plan
❌ Features not available
Specific limits (e.g., "7 days" of chart history for Free)
Key differentiators between plans:
Feature | Artist | Industry | Developer |
|---|---|---|---|
Playlist Search | ✅ | ✅ | ✅ |
Historical Charts | 2+ years | 2+ years | 2+ years |
CSV Export | ❌ | ✅ | ✅ |
SEO Tools | ❌ | ✅ | ✅ |
Activity Feed | ❌ | ✅ | ✅ |
API Access | ❌ | ❌ | ✅ |
Billing Cycles
Monthly Billing
Pay month-to-month with no long-term commitment. You can cancel anytime, and you'll retain access until the end of your current billing period.
Yearly Billing
Save significantly by paying annually upfront:
Artist Access: Save $81/year (45% savings)
Industry Access: Save $161/year (45% savings)
Developer Access: Save $1,020/year (34% savings)
Yearly billing is the default option on the pricing page because it offers the best value. You can switch to monthly billing using the toggle on the pricing page before selecting your plan.
How to Subscribe
For New Users
Visit the pricing page
Toggle between Monthly and Yearly billing to see pricing options
Click Upgrade Access → on your chosen plan
Log in or create an account if you haven't already
Complete checkout through Stripe's secure payment portal
Upon successful payment, you'll be redirected back to artist.tools with full access
For Existing Free Users
Navigate to the pricing page while logged in
Select your preferred plan and billing cycle
Click Upgrade Access →
Complete the Stripe checkout process
Your account will be upgraded immediately upon payment
For Existing Paid Users
If you're already on a paid plan and want to upgrade or downgrade:
Visit the pricing page
You'll see a banner showing your current plan with a Modify button
Click Modify to navigate to /settings/billing
Manage your subscription, including upgrades, downgrades, or cancellations
If you're on a team account and are not the team owner or administrator, you cannot modify your plan directly. Contact your team administrator to make billing changes.
Refund Policy
All paid plans include a 7-day money-back guarantee. If you're not satisfied within the first 7 days of your subscription, contact support at aaron@artist.tools for a full refund.
Refunds are processed back to your original payment method. After the 7-day window, subscriptions are non-refundable, but you can cancel anytime to prevent future charges.
To request a refund:
Email aaron@artist.tools with your account email and reason for the refund
Include your subscription details (plan type and purchase date)
Refunds are typically processed within 1-2 business days
Managing Your Subscription
After subscribing, you can manage all billing aspects through your account settings:
Accessing Billing Settings
Log in to your artist.tools account
Navigate to /settings/billing
You'll be redirected to the Stripe billing portal
What You Can Manage
Update payment method — Change your credit card or payment information
View invoices — Download past invoices and payment history
Change billing cycle — Switch between monthly and yearly billing
Upgrade or downgrade — Move between plan tiers
Cancel subscription — End your subscription (access continues until period ends)
Plan changes are prorated automatically. If you upgrade mid-cycle, you'll only pay the difference for the remaining time. If you downgrade, you'll receive a credit applied to future billing.
Troubleshooting Common Issues
Checkout and Payment Errors
Symptom | Cause | Resolution |
|---|---|---|
"Could not retrieve checkout URL" | Stripe session creation failed | Wait a moment and try again. If the issue persists, contact support |
"Could not create a subscription session" | Temporary server or payment processing error | This is typically resolved quickly. Wait 10-15 minutes and retry. Contact support if it continues |
Button shows "Processing..." indefinitely | Network timeout or Stripe communication issue | Wait 10 seconds, then refresh the page and try again |
Payment declined | Insufficient funds or card issuer rejection | Try a different payment method or contact your bank |
Plan Access Issues
Symptom | Cause | Resolution |
|---|---|---|
Paid for upgrade but still see Free plan features | Account not refreshed or payment processing delay | Log out and log back in. If issue persists after 5 minutes, contact support with payment confirmation |
Cannot modify plan (team member) | You're on a team subscription without admin rights | Contact your team administrator to make plan changes |
Unexpected charge | Subscription renewed automatically | Check /settings/billing for upcoming charges. Cancel subscription to prevent future billing |
Discount and Referral Issues
Symptom | Cause | Resolution |
|---|---|---|
Referral discount not appearing | Discount applies at checkout, not on pricing page | Proceed to checkout — you'll see a green alert: "You'll receive an extra 10% off forever!" |
Team discount not applied | Individual subscription instead of team subscription | Team discounts only apply when invited to a team. Create or join a team to access discounted rates |
Frequently Asked Questions
Can I switch between monthly and yearly billing?
Yes. You can change your billing cycle at any time through /settings/billing. Changes take effect at the start of your next billing period. If you switch from monthly to yearly, you'll be charged the annual rate immediately and receive credit for your remaining monthly time.
What happens when I upgrade or downgrade?
Plan changes are prorated automatically:
Upgrades: You pay the difference for the remaining time in your current billing cycle
Downgrades: You receive a credit applied to future billing
Can I cancel anytime?
Yes. There are no cancellation fees or penalties. You'll retain access to your paid plan until the end of your current billing period. After that, your account will revert to the Free plan.
Do you offer student or non-profit discounts?
Currently, artist.tools does not offer special pricing for students or non-profits. However, team pricing (15% discount) may be beneficial for organizations with multiple users.
What payment methods do you accept?
We accept all major credit cards through Stripe, including Visa, Mastercard, American Express, and Discover. Stripe also supports alternative payment methods depending on your region.
Can I get an invoice for my subscription?
Yes. All invoices are available through the Stripe billing portal at /settings/billing. You can view, download, and print invoices for all past payments.
What happens if my payment fails?
If a payment fails, Stripe will automatically retry several times over the next few days. You'll receive email notifications about the failed payment. If payment cannot be processed, your subscription will be suspended and your account will revert to Free plan access until payment is resolved.
What's Next
After choosing your plan:
Explore Team Accounts to set up collaborative workspaces with discounted pricing
Review Billing and Payments to understand invoice management and payment methods
Check out Account Settings for personalizing your artist.tools experience
Getting Help
If you have pricing questions or billing issues not covered in this guide, contact support with the following information:
Your account email address
Current plan (if applicable)
Specific error messages or screenshots
Timestamp of when the issue occurred
Payment confirmation number (for billing disputes)
Reach out to aaron@artist.tools for personalized assistance. We typically respond within 24 hours.