Contact artist.tools support
We're here to help. Choose the fastest way to reach us below.
Live chat (fastest)
Click the Support icon in the bottom-right corner of any page in the app. You can chat with our AI assistant or click Talk to a human to reach a support agent during business hours.
Email support
Send us an email at support@artist.tools. We typically reply within one business day.
What to include when you contact us
To resolve your issue faster, include:
Your account email address
The specific page or feature you are using
Any error messages or screenshots
The URL of the playlist, artist, track, or keyword you are asking about
Self-help resources
Common questions — Quick answers organized by topic
Get started as an Artist — Full onboarding walkthrough
Get started as a Playlist Curator — Curator onboarding guide
How artist.tools detects bot activity — Bot detection reference
My playlist was flagged as risky — Dispute steps and evidence
We typically respond within one business day for email and within minutes during business hours for live chat.