Account, Billing, & Privacy
Cancel your subscription, team pricing, and anything account and billing-related.
All collections
Articles in this collection
- Signing in to artist.tools
Welcome to artist.tools! To access all the features of our software, you'll need to sign in to your account. Here's how:Step-by-step guideGo to the artist.tools homepage.Click on the 'Sign In' button, usually located at the top right corner of the...
- Billing and payments
Understanding your billing and payment options is crucial to managing your account with us. Here's everything you need to know:Manage Your BillingYou can manage your subscription, update your payment method, and view your current plan by visiting...
- Changing Your Password or Email
You can manage your password and email address from your account settings. Depending on how you signed up (Google, password, or legacy OAuth), you may need to add a password before you can change your email.To change your email, you must have a...
- Team Accounts
Team Accounts allow you to consolidate billing, share resources, and manage multiple team members under a single workspace. This feature is currently in Beta and available exclusively to paid plan subscribers.OverviewWhen you create a Team Account,...
- I was charged after cancelling my plan
If you cancelled your artist.tools subscription but still see a charge on your card, you're not alone. This happens due to how Stripe (our payment processor) handles subscription timing, and we're happy to help resolve it.Why this happensThere are...
- Affiliate Program (33% forever)
artist.tools offers a lifetime revenue-share program where you earn 33% of all payments from users you refer—forever. Your referred users also get a permanent 10% discount on their subscription.Earn an average of $5.93/month per subscriber, or...
- Manage legacy Wix billing
If you signed up for artist.tools before we moved to Stripe, your billing may still be managed through Wix. This guide explains how to access your legacy billing, cancel, and migrate to Stripe if needed.All new subscriptions and upgrades are...
- How many artists can I monitor with my account?
artist.tools does not limit how many artists you can monitor on any plan. The same applies to tracks, playlists, and curators you save, view, track, add to folders, or mark as contacted.What this meansYou can use one account to monitor as many...
- Join a team from an invitation
Accept a team invitation to join an artist.tools workspace and share resources under unified billing.Before you acceptYou need an artist.tools accountInvitations expire after 7 daysJoining a team will cancel your individual subscription and prorate...
- Invite team members to your team
Send invitations to add people to your artist.tools team. Only team owners and administrators can invite members, and the team must have a valid payment method.Before you inviteYou must be a Team Owner or AdminYour team must have a valid payment...